Shipping & Delivery Policy
- Delivery is available for all 7 emirates except remote areas.
- All orders placed before 12am will deliver next day except on Friday and major public holidays.
Spacesmoke.ae does not ship signature required. Customers are responsible to have someone available to receive items when shipped.
Spacesmoke.ae is not responsible for any lost or damaged items during the shipping process.
- Pre order Items have different delivery dates and you can find it on the products description page.
- Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. Shipping fees are non-refundable. The original shipping fee will be deducted from your refund.
- Courier will handing your delivery when you provide your Emirates ID / Passport and pay total invoice amount.
- You must be over age of 18 to place an order. If you are underage and you place an order, you will lose your money, guaranteed.
- AED 20 delivery charges anywhere in Dubai, Sharjah & Ajman if order is less than AED 300.
- AED 30 delivery charges in Abu Dhabi, Umm al-Qaiwain, Fujairah, and Ra's al-Khaimah if order is less than AED 300.
- Shipment is FREE, if order total value is AED 300 or above.
- Unless otherwise stated shipping promotions are for Standard shipping only.
Order & Delivery Confirmation
- You will receive order confirmation after placing the order by e-mail from email@example.com
- Once the order is fulfilled and ready to deliver, you will receive SMS or WhatsApp or email notification.
- Our courier will confirm the location by WhatsApp or phone call to ensure delivery to the correct location.
- For any further enquiries or explanation, please feel free to email us on firstname.lastname@example.org
Payment by Machine on Delivery
- All Debit Card and Credit Card Transactions will be charged 2.5%.
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