Shipping & Delivery

Shipping & Delivery Policy

• Delivery is available for all 7 emirates except remote areas.
• All orders placed before 12am will deliver next day except on Friday and major public holidays.
• Spacesmoke.ae does not ship signature required. Customers are responsible to have someone available to receive items when shipped.
• Spacesmoke.ae is not responsible for any lost or damaged items during the shipping process.
• Pre order Items have different delivery dates and you can find it on the products description page.
• Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. Shipping fees are non-refundable. The original shipping fee will be deducted from your refund.
• Courier will handing your delivery when you provide your Emirates ID / Passport and pay total invoice amount.
• You must be over age of 18 to place an order. If you are underage and you place an order, you will lose your money, guaranteed.

Delivery Charges

• AED 20 delivery charges anywhere in UAE if order is less than AED 200.
• Shipment is FREE, if order total value is AED 200 or above.
• Unless otherwise stated shipping promotions are for Standard shipping only. 

Order & Delivery Confirmation

• You will receive order confirmation after placing the order by e-mail from info@spacesmoke.ae
• Once the order is fulfilled and ready to deliver, you will receive SMS or WhatsApp or email notification.
• Our courier will confirm the location by WhatsApp or phone call to ensure delivery to the correct location.
• For any further enquiries or explanation, please feel free to email us on info@spacesmoke.ae