Special Discount for UAE 10% OFF. Redeem Code: SPACESMOKE at checkout
Delivery 7 days a week in UAE | Free delivery for orders AED 200+ | Credit Card Machine on Delivery | WhatsApp: +63 942 644 1785

Refund Policy

Product Quality

At Spacesmoke.ae, we pride ourselves in selecting only the highest quality Shisha, Hookah and Tobacco Products.

It is important to remember Taste is too subjective. Many Hookah / Shisha Paste and Tobacco Products that some find amazing, others dislike, so we cannot offer refunds or returns simply because you do not like the taste of Hookah / Shisha Paste and Tobacco Products.

Hookah / Shisha Paste and Tobacco Products react to their immediate indoor environment and external weather conditions. Once we dispatch our shipment, several changes in condition may result in their longevity being reduced. Air conditioning, extreme heat or changes in temperature may also have an adverse effect on the products. Unfortunately, with all the possible variables, it is difficult for Spacesmoke.ae to guarantee the product quality in every case.

For that reason, we ask that you please contact us via email at info@spacesmoke.ae to discuss your queries or concerns in relation to your order.

Refund or Replacement Policy

Spacesmoke.ae is committed to 100% customer satisfaction. Spacesmoke.ae does not compromise on product quality. Spacesmoke.ae reserves the right to to refuse returns of any Shisha, Hookah and Tobacco Products whether they are unopened, unused or remain sealed.

For health and safety reasons, Shisha, Hookah and Tobacco Products are NOT returnable or exchangeable EXCEPT in cases in which we shipped the incorrect or damaged item.

Damaged items must be reported to us within 12 hours of receipt of your order, Spacesmoke.ae will be happy to consider an exchange request or Discount Vouchers.

Not enough items available. Only [max] left.
Browse WishlistRemove Wishlist
Shopping cart
Free Shipping for all orders over [money]
Almost there, add [money] more to get FREE SHIPPING!
Congratulations! You've got free shipping!

Your cart is empty.

Return To Shop

Add Order Note Edit Order Note
Estimate Shipping
Add A Coupon

Estimate Shipping

Add A Coupon

Coupon code will work on checkout page